SkizzleHR’s AI Chatbot: Redefining HR Processes for an Ever-Evolving Workplace

In the ever-evolving landscape of technology, artificial intelligence (AI) has emerged as a transformative force and revolutions around various industries. Chatbot has been one of the most prominent applications of AI. The intelligent virtual assistant has been remarkable and witnessed significant advancements and enhancements over the years. Similarly, SkizzleHR’s AI chatbot offers digital assistance to HR professionals and their employees whenever they face any challenge. The new-age solution offers instant solutions at the fingertips without having to reach out to the vendor for technical queries.

AI Chatbot Revolutionize HR Support in the Modern Workplace

AI chatbots, which were once considered to be rudimentary and rule-based, have now transformed their role into becoming agents of intelligent conversations. In the current phase of the chatbots, they have emerged as more powerful within the arena of Machine Learning and Artificial Intelligence. The multiple superior features added to the existing model have enhanced the user experience. The AI chatbot online has taken an exponential rise in user support services and has contributed to the modern service desk’s emergence. These interactive agents are changing the customer service and support and figures have suggested that approx 67 per cent of the decision-makers now say their companies have relied on chatbots. These modern solutions have heralded the requirements of versatile customer service by using NLP, sentiment tracking, and machine learning. 

AI chatbot can be used to augment, automate, and accelerate any tasks. The world has already witnessed the enormous success of ChatGPT and the stupendous attention the platform has been getting for creating broad content, such as texts, images, audio, and codes. These functionalities within the companies have automated various tasks, such as editing, summarizing, resolving queries, and creating new content, thus replacing some of the roles that were typically hired by the organizations. In this blog, we shall focus on ways AI has enhanced work and how it is gradually replacing the roles of humans. 

The human resource department in any company maintains and performs some of the most crucial tasks, such as hiring, onboarding, payroll, performance, and attendance. This backbone department keeps the employees happy and well-trained while ensuring compliance with regulations and resolving liability issues. The pandemic has changed the complete scenarios as the HRS now have to deal with virtual queries that also hinder their regular tasks. Questions related to leaves requests, interview status, appraisal status, payroll, and many more can drain HRs. Also, managing these queries manually can make the situation worse as they have to spend a lot of their time answering these questions. In the corporate world, time is money and no business would want to lose their money in answering the questions. Our AI chatbot is one such platform that comes to the rescue of HR and enables them to mitigate this problem with its 24/7 availability. Our conventional chatbot is trained for Human resources-related tasks and processes, it can automate various responses that reduce a lot of burden on humans. The chatbots can be trained with prospective candidates and employees within an organization. These new ways automate the company’s processes and increase productivity. Additionally, an IBM report states that 66 per cent of HR executives believe that chatbots lead to higher employee engagement. 

Benefits of AI Chatbot Online in the HR Domain

Now let us look deeper, at why having AI Chabot, HRs can revolutionize employee support in the coming years.

1.Offers Cost-effective Solutions

AI chatbot can offer various benefits to businesses by reducing the incurring costs. The streamlined processes and improved employee morale make these virtual assistants more cost-effective. In fact, a report by Juniper Networks predicts that chatbots could have saved $8 billion for businesses per year across the globe. Using novel solutions helps companies engage their employees which leads to creating more efficient workflows and offering a productive environment. 

AI Chatbot offers human-like interaction with employees that is quicker and resolves more queries. Besides, the technology is continuously updated, and the employees will get more up-to-date facts and be prepared for any requests. Thus, logically, it is more appropriate to say that implementing chatbots is a more affordable solution. It is much better and cheaper than hiring more HR professionals.   

2.Provides HR Analytics and Management

Managing staff records and producing them can be a daunting task, but having an AI Chatbot can make your HRs’ lives much easier. IT can help analyse the personnel database and draw insights that can empower HR to understand their workforce better. A report by Sisense suggests that business and data analysts spend up to 70 to 80 percent of their time preparing data for analytics. The time consumed by the analysts to categorize data can be met by developing features that can facilitate analysis. 

Besides, having an AI-tool at your disposal can help HRs in comprehending minute details of information that could majorly influence a company’s performance and success. For instance, if an HR personnel wants to understand employee leave and attendance, and break trends and alert employees and HRs whenever there is a slack off at work. These insights can help organizations streamline their operations and retain their employees. 

3.Optimizes Remote Business Setting 

Remote working was an option given by many companies, but the pandemic pushed it to a scale where hybrid working or remote working has become a new norm. The new advanced HRMS coming in the market have already made HR processes automated, thus facilitating organizations’ remote working policies. However, there could be instances when an employee is onboarded remotely, they may face some technical problems. Reaching out to HR for small queries might seem an extremely ideal scenario to them, if they have an AI Chatbot, they could easily interact with the system and resolve their queries. This automatically eases the gaps between on-field and remote working, helping employees not be restricted by mere geography to explore their potential.

Conclusion

The evolution of AI chatbot reflects the ongoing journey of Artificial Intelligence (AI) in replicating human-like conversations. As technology continues to evolve, we can expect chatbots to play an even more crucial role in enhancing user-experiences, simplifying tasks, and fostering more interactions between humans and machines. HR chatbots not only automate numerous mundane tasks but also enable seamless communication across many channels and under a huge range of circumstances. SkizzleHR, an HRMS with an AI Chatbot, allows HRs to perform their crucial tasks by providing a seamless ever-evolving workplace. Our chatbot offers a wide-range of capabilities that can make your teams’ goals attainable. 

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