PKHIL Case study

Introduction

PankajaKasthuri Herbals India (P) Limited was founded in 1988 with a vision to treat disorders and promote health using natural resources only. Over the years, PKHIL has established itself as a pioneer in the healthcare industry and became Kerela’s first ISO 9000 certified company in Ayurvedic medicine. PKHIL uses SkizzleHR to manage their HR operations. With a commitment to quality and innovation, PKHIL has ventured into various business verticals including manufacturing, education, and healthcare. However, managing the distinct HR challenges across these diverse verticals presented a complex problem that required a comprehensive solution.

Business Problem

PKHIL operates across heterogeneous business segments, each with unique HR requirements. The company houses a manufacturing unit that employs a significant number of blue-collar workers who operate in varying shifts. In addition, PKHIL expanded its portfolio to include Ayurvedic education, establishing the first self-financed Ayurveda Medical College in Kerala in 2002. The educational institution accommodates around 250 students and boasts state-of-the-art facilities. Furthermore, PKHIL operates a hospital that blends traditional Ayurvedic principles with modern medical technology, offering medical care to patients from around the world. This diversified business model meant that PKHIL had to address the HR challenges specific to each segment. However, managing the distinct HR challenges across these diverse verticals presented a complex problem that required a comprehensive solution.

The HR Challenge

The multifaceted nature of PKHIL’s operations meant that conventional HR solutions were inadequate to meet the varied needs of its different business verticals. The manufacturing unit required tools to manage blue-collar workers’ shifts and schedules, while the educational institution and hospital needed solutions that could handle white-collar employees and medical professionals’ specialized roles. Additionally, the leadership team required a consolidated view of the HR operations across all verticals, which was essential for informed decision-making.

The Solution: Customized Implementation of SkizzleHR

To address these complex HR challenges, PKHIL turned to SkizzleHR, an adaptable HR management solution. The implementation of SkizzleHR was customized to align with the specific needs of PKHIL’s diverse business segments. This solution offered the versatility required to manage blue-collar and white-collar employees, alongside the intricacies of educational and healthcare institutions.

Key Factors Driving Adoption

PKHIL’s decision to adopt SkizzleHR was driven by several compelling factors:

1.Business Diversification

SkizzleHR’s ability to cater to the distinct HR needs of various business segments made it an attractive choice for PKHIL. The solution’s adaptability provided a seamless transition from managing blue-collar workers in manufacturing to white-collar employees in education and healthcare.

2.Segment-Specific Features

SkizzleHR’s capability to address the unique needs of an educational institution and hospital demonstrated its suitability for PKHIL’s operations. This ensured efficient management of faculty, staff, and medical professionals across different verticals.

3.Consolidated Dashboard

The ability to provide a consolidated dashboard and a roll-up view of HR operations across different business segments proved vital for PKHIL’s leadership. This consolidated insight empowered informed decision-making and strategic planning.

4.Support and Customization

SkizzleHR’s exceptional support and customization services further convinced PKHIL of its potential. The solution was tailored to PKHIL’s specific requirements, ensuring a seamless fit within the organization’s existing workflows.

5.Outcome and Impact

The implementation of SkizzleHR brought about a transformative impact on PKHIL’s HR operations. The solution’s flexibility enabled the effective management of HR processes across the manufacturing unit, educational institution, and hospital. The leadership team gained valuable insights through the consolidated dashboard, facilitating data-driven decisions that positively impacted the entire organization. Moreover, the customization of SkizzleHR ensured that PKHIL’s unique needs were met, contributing to increased operational efficiency and employee satisfaction.

Conclusion

Pankajakasthuri Herbals India (P) Ltd’s journey demonstrates the power of adopting a tailored HR management solution to address the complexities of diverse business verticals. SkizzleHR’s ability to accommodate the distinct requirements of manufacturing, education, and healthcare segments showcased its adaptability and effectiveness. By embracing this comprehensive HR solution, PKHIL was able to streamline its operations, optimize workforce management, and empower its leadership with data-driven insights, ultimately reinforcing its position as a pioneer in Ayurvedic medicine.